Follow the company collection procedure to minimise bad debt.
Providing invoices and statements to customers.
Monitor customer credit limits, customer spend and obtain credit reports when required
Liaising with internal and external customers to resolve customer queries.
Agree & monitor customer payment plans
Generate aged debt reports and make contact calls/emails to gain payment of the overdue
Take customer card payments
Attend depot visits when required and building relationships with internal & external customers
Follow company procedures for business closures, liquidation/administration/legal transfers.
Credit check and process new account forms
Covering colleagues workload for annual leave
Allocation of payments received
Chasing remittances
Monitoring various inboxes
Processing direct debits
To be successful in this role, you will:-
Be able to provide examples of a commitment to service excellence
Work well on your own and as part of a team
Excellent communication skills
Demonstrate the ability to work under pressure and to deadlines
Time management skills
Excellent problem solving skills
Good attention to detail
Experience of using Microsoft Excel to an intermediate level.
Previous experience is preferred but not essential
About the CompanyOur journey began back in 1929. Since then, we've continued to build a strong and resilient business with a great future. It's why we believe we're the best foodservice provider in the country.A journey that gives backWe want your career with us to be as rewarding as possible. So, you'll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.The essentials
25 days holiday (plus bank holidays)
A pension - contribute 4% and we'll match you (after year 1, we'll match your contributions up to 6%).
Life cover that you can increase.
Access to confidential support and counselling, when you need it.
A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.
The extras
Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
Get paid as you earn - access to up to 20% of your pay before payday.
Opportunity to drive your earnings up through our incentive schemes.
We want everyone to join our journeyWe're on a journey towards creating the best possible workplace. We've got some way to go, but we're building a diverse and caring workforce. One that's filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!
