The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met.
Owning a caseload of insurance claims across a multi-client team
Managing all aspects of the claim from start to finish
Being responsible for the pivotal part of the customer journey in regard to their insurance claim
Qualifications & Experience:
Previous Motor claims handling experience from an Insurance, Loss Adjusting or Broking or Accident Management background.
