Credit Controller

Are you a Credit Controller looking for a 6 month FTC role in a fantastic thriving business with room to grow your skillset and develop in a great team?

I am seeking a Credit Controller on behalf of my client to work on a hybrid basis (2 days in office) for a 6-month FTC.

Accountabilities

• Handle all credit control procedures in line with company
• Actively chase all debt within the allotted portfolio, using appropriate means (telephone, email etc) and update stakeholders as appropriate
• Maintain accurate and up to date client notes following conversations with clients, using Workday to record status
• Have regular face-to-face meetings with stakeholders as required regarding their debt portfolios
• Monitor queries and disputes, ensuring the appropriate escalation
• Ensure consistent application of the firm's debt provisioning policy
• Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are promptly returned, applied or cleared
• Ensure that there are minimal unallocated cash receipts
• Review and analyse aged debt against defined metrics
• Prepare summary reports as and when required
• Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate
• Where necessary, engage and manage the process of debts that need to go legal
• Ensure that any bills raised that are not sent out to clients in a timely manner are escalated to relevant manager
• Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation
• Ongoing liaison with other credit controllers across the Firm as required (including attending weekly conference calls)
• Provide client base with monthly statements of account as appropriate
• Produce copy bills or summary backup if required for clients
• Process Credit Notes assigned in an accurate and timely manner
• Involvement in credit checks on existing / new clients as appropriate before new work is agreed/commences

The Experience You Will Bring

• Professional services experience (ideally), Workday experience would be preferred.
• Excel skills to a competent level.
• Excellent written and verbal communication skills and ability to present confidently and convincingly to management if required
• Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues
• Commitment to delivering exceptional client service to internal and external stakeholders

INDCC