Credit Hire Team Leader

We are looking for a Credit Hire Litigation Team Leader to join a growing, ambitious law firm. With a collaborative and forward-thinking environment, the firm invests in staff development, ensuring technical expertise and professional growth for all employees.

Role Overview
As the Credit Hire Litigation Team Leader, you will oversee a portfolio of litigation cases, guiding them through to settlement or final hearing. In addition, you will manage and support a dedicated team, providing guidance on cases, conducting training, and ensuring operational standards are met.

Key Responsibilities

• Case Management: Handle a mixed caseload involving credit hire, liability disputes, repairs, and small claims.
• Process Oversight: Ensure the litigation process aligns with Service Level Agreements (SLAs) and manage task lists effectively.
• Client & Court Communication: Draft court documents, liaise with clients regarding uninsured losses, and manage all court deadlines.
• Team Leadership: Act as a first point of contact for team queries, provide training, conduct team meetings, and support junior team members.
• Mentorship & Supervision: Conduct one-on-one meetings, supervise file reviews, and assist with the training of new staff.

About You

• Proficient in managing own caseload of Credit Hire motor claims within legal or insurance sector.
• Experienced in using case management systems and maintaining a productive diary system.
• Highly organised, detail-oriented, and skilled in multitasking.
• Comfortable communicating with a wide range of stakeholders, including clients, insurers, and court officials.
• Strong foundation in Civil Procedure Roles regarding RTA/Motor Insurance Claims.
• Confident in both independent and team-oriented work.

Benefits

• Hybrid working arrangement after successful probation.
• Nest pension scheme.
• Holiday buy and sell options.
• Access to the company's reward hub, offering retail discounts and health & wellbeing resources.
• Paid volunteer time and an additional day off for your birthday.

If you're a proactive team leader or a confident case handler looking for a challenging and rewarding opportunity, we'd love to hear from you!