Credit Controller

Your new company
Hays are working with a company in Tamworth who are looking for a Credit Controller to join their team.
Your new role

• Setting up & maintaining customer master records
  
• Ensuring accounts are reconciled
  
• Proactively resolving queries in a timely manner ensuring customers pay to agreed term
  
• Building strong customer relationships across the business with sales, customer services, invoicing & operations to make sure any customer issues are escalated and resolved in a timely manner
  
• Production of weekly & monthly aged debt reports
  
• Maintaining debtor days in line with the organisations target
  
• Ensuring overdue debt > 60 days is below 5%
  
• Prepare and lodge the appropriate documents should a customer go into receivership/liquidation
  
• Maintaining accurate and presentable supporting documentation throughout the department
  
• Raise credit notes where necessary in line with the company's authorisation matrix
  
• Assist with year-end audit
  
• Promote and advocate continuous learning
  
• Suggest and improve collection processes & procedures within the finance and the wider business
  
• Document & maintain current processes and procedures