Credit Controller

A great opportunity has arisen for an experienced Credit Controller to join a well-established company based in Hounslow for a 1 year contract. You will be responsible for cash collection & achieving targets, reconciliation, query resolution, reporting, refunds and reducing DSO and Bad Debt on your portfolio. You will be given full training and enjoy a supportive and friendly team culture. This role requires the individual to be in the office 1 day per week.

Responsibilities:

• Collection of fees for all companies using various collection methods.
• Follow a set process agreed upon by the Head of Billing & Collections & Managing Director.
• Work towards monthly group and individual cash targets.
• Reducing any bad debt within your area.
• Ability to work in multiple currencies chasing debt in various countries.
• Reconciling various files and accounts.
• Working with aged debtors, resolving queries
• Working closely with Adjusters, Insurers and Brokers
• Maintain and issue monthly statements, including uploading invoices onto various portals
• Respond to client requests for information within a specific timeframe.
• Seek assistance from adjustors to resolve any outstanding issues.
• Process fees and reserves
• Create and maintain spreadsheets and reports to identify clients for collection.
• Issuing Refunds in a timely fashion and ensuring that they are processed.
• Keeping management informed of your progress, queries, or changes to
• Client processes.
• Keeping systems/master data updated with comments and changes to Client information.
• Completing reports for various areas of the business. Daily, weekly & monthly.
• Deputise when the Credit Control Manager is not available.

Requirements:

• At least 4 years experience in Credit Control, working in a fast-paced, high-
• volume environment.
• Ability to follow set processes but also be able to "think outside the box" to
• resolve a query or chase a client.
• Excellent work ethic with a proactive attitude.
• IT literate with advanced Word and Excel skills, able to produce Pivot Tables and V-Lookups.
• It would be advantageous if you have managed a small team and possess good leadership skills.
• Having worked on various accounting or bespoke systems, SAP, Oracle. And internal data management systems.
• Excellent query resolution and the ability to use all systems available to resolve the queries.
• Excellent reconciliation skills with the ability to obtain firm commitments for payment from the clients.
• Client-focused, good at establishing and building relationships.
• Experience in raising billing issues with senior staff.
• Experience in organising work to ensure objectives are met.
• Experience negotiating details to which both parties are willing to commit and deliver.
• Able to communicate in a clear, professional, concise, and structured manner internally and with clients.
• Enjoy working in a team and independently.
• Ability to self-motivate and self-manage their workload.
• Enjoys challenges and resolves queries with a positive attitude and persona.

You will enjoy working in a friendly and supportive working environment whilst receiving a competitive package. With car parking on site and a 9.00am -17.00pm working day this company offers hybrid working with 1 day in the office and 4 days working from home.

By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.