Cash Management Team Manager

Who are Diligenta?

Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role

An exciting opportunity has come available for a Cash Management Team Manager to join the Finance Operations function for Diligenta, based in Bristol. In this role you will be responsible leading a team to ensure accuracy and integrity of financial records and transactions within our client's organisation.

In this role, you will oversee all incoming and outgoing transactions, as well as dividend distributions, ensuring they are processed to a high standard and within agreed SLAs. You will ensure that all client funds are managed appropriately in line with the FCA's CASS handbook, while actively minimizing regulatory breaches.

Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays, and electrical goods.
• Cycle to Work Scheme & Interest free Season Ticket loans.
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
• Apply to find out about our other benefits.

What you'll be doing

• Lead and manage the Life & Pension Cash Management Team (Legacy & BaNCS), ensuring training, motivation, and effective performance.
• Continuously review and improve Cash Management processes to ensure compliance with regulatory and client requirements, minimizing risk and customer impact.
• Establish controls to guarantee that all Cash Management activities comply with regulations and payment scheme guidelines, reducing the risk of breaches and fraud.
• Implement risk management practices to identify and mitigate potential risks in payment processing, ensuring data security and fraud prevention.
• Develop KPIs to measure and enhance individual and team performance, motivating members to achieve excellence in Cash Management.
• Handle complex Cash Management queries and serve as the escalation point for issues.
• Prepare and present financial information to senior management as needed.
• Collaborate with the Control and Oversight Team on projects aligned with the company's strategic initiatives.
• Act as the main contact for annual financial and internal audits, providing timely and accurate information as required.
• Assist in gathering data for Management Information (MI) reporting in collaboration with the Control and Oversight Team.

What we're looking for

• Excellent interpersonal skills, ability to build successful relationships with both seniors and direct reports
• Effective stakeholder management skills
• Use clear and effective verbal, written and presentation skills, demonstrating the ability to communicate at senior levels
• Outstanding organisational skills, ability to plan workloads and delegate tasks
• A systematic, disciplined and analytical approach to problem solving
• Expert in MS Excel and Word.
• Strong knowledge of financial services (in particular Life & Pension) processes and
• Strong understanding of Finance and Accounting principles, practices and compliance requirements for the UK and Ireland

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!