Collections Advisor

Temporary Collections Advisor, Immediate Start, Birmingham, B3

Weekly Pay, PAYE - £14.50 p/h

Hours: 9:00 - 17:30 Monday to Friday

My client, a leader in student accomodation in the UK, is looking for an diligent collections advisor to join their team on temporary basis.

Your ability to build relationships with residents is crucial in finding a positive resolution for both parties. This is a fantastic opportunity for someone to join a succesful and growing company in an influential industry.

Duties:

• Outbound calling to Customers regarding outstanding rent owed
• Speaking to customers and setting up payment plans
• Collaborate with internal teams to create resolution
• Calling guarantors about outstanding monies
• Reconcile accounts
• Dealing with each customer with discretion
• Explain the payment options
• Updating details on the system

What you need:

• Proven experience in credit control or equivalent
• History with reconciliations
• Good telephone manner
• Good customer service
• History of dispute resolution
• Excellent time management

We strive to provide the best quality to our client so if you believe you would be a great asset to the team, please apply now by submitting your cv

(RitzRecEmpBus)