Credit Controller

Credit Controller

Location: Poole

Salary: up to £30k DOE + Bonus.

Hours: 8am-5pm Mon-Fri (1 hour lunch) Office based.

Benefits for the Credit Controller:

• 22 days rising after 2 years + Holiday buy-back scheme
• Free Parking
• Company Pension
• Free lunch every Friday
• Company social and corporate events
• Training provided

Aspire Jobs are delighted to be working with our client who are a well-established family run business who are seeking a proactive and detailed individual to join their busy, hardworking team as a Credit Controller. The successful candidate must have Credit Control and customer service experience. This candidate will need to be self-motivated and is able to hit the ground running. You will need to be a good listener, a problem solver as well a team player.

Responsibilities of a Credit Controller: -

• Be the first point of contact for customer account queries
• Reconciliation, managing customer portals and integration
• Review new and existing accounts for creditworthiness, setting and suggesting appropriate terms and credit limits
• Effectively review, manage and collect customer accounts prioritising to maximise cash flow whilst minimising risk of exposure
• Resolve invoice and payment queries promptly and efficiently
• Produce and distribute customer overdue / reminder letters
• Proactive management of new accounts and high value invoices
• Hold weekly meetings with each of the sales division that you manage to escalate key issues and agree on ways to move forward
• Build effective relationships and rapport with customers and internal contacts
• Provide exceptional customer service
• Provide cover within the finance team as and when required.

Requirements for the Credit Controller: -

• Have credit control experience
• Have customer service experience
• Be analytical, self-motived, driven and enthusiastic
• Have excellent communication skills verbal and written
• Be a highly proficient IT user, including excel, outlook and accounting software
• Have strong organisational and time management skills
• Be able to work under pressure with a high volume of workload
• Be a Team player.