Credit Control Manager

Credit Control Manager

6 Month FTC to Permanent

40-45,000pa

Hybrid

Leicestershire

Exciting 6 months fixed term contract to Permanent Opportunity in Credit Management!

Are you looking for a move into a new vibrant and upbeat working environment, or maybe a new challenge in the work place, and a step up into management?

Are you an experienced detail-oriented and motivated Credit Control professional with a proven track record of resolving bad debt? Do you have credit management experience or the desire to manage a team?

I have a brand new full-time contract to permanent Credit Manager opportunity offering to join a well-established, successful business, based in Leicestershire, who are experiencing further success and growth.

In this role you would be a new addition to manage the existing team of 12 credit control clerks across multiple sites, and join in a wider Finance team of 10.

About the Role:

The role is full time and hybrid and you will work within a vibrant open place office within the busy finance team, reporting to the Finance Manager. As a dedicated Credit Control Manager, you will be responsible for managing a team of 12 across multiple sites, ensuring timely collection of outstanding debts and allocating of cash received. Also play a key role in developing and implementing credit control policies and ensuring the financial health of the business.

Key Responsibilities:

• Responsible for 12 credit control clerks across multiple sites.
• Oversee and ensure the efficient collection of outstanding debts.
• Oversee and monitor and assess customer accounts and their creditworthiness.
• Develop and implement credit control policies.
• Train, mentor and develop your team.
• Ensure your team are maintain regular communication with customers to build positive relationships and ensure payment commitments are met.
• Weekly/Monthly Aged Debtor reviews.
• Unallocated cash review.
• Stay informed about relevant legislation, regulations, and industry best practices related to credit control and debt collection.
• Ensure timely and accurate month-end reporting for the credit control function.
• Support the General Ledger team and assist with external audits, ensuring all required documentation and records are up to date.
• Collaboration with Internal Teams: Collaborate closely with the Sales, Operations, and Invoicing teams to resolve any disputes or issues related to customer accounts, ensuring billing accuracy and quick resolution of any discrepancies.
• Manage escalated legal actions when necessary, including liaising with external legal advisors.

Ideally you will have:

• Proven experience as a Credit Control Manager or in a senior credit control role, with a deep understanding of credit control processes and risk management.
• Strong leadership skills, with experience managing and developing a team to achieve targets.
• Exceptional communication, negotiation, and problem-solving skills, with the ability to manage difficult situations and maintain strong customer relationships.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines. Strong analytical skills and experience in using financial software to produce reports and manage accounts.
• A proactive, strategic mindset with the ability to make data-driven decisions to improve credit management and cash flow.
• Comprehensive knowledge of credit policies, financial regulations, and industry best practices.
• Proficiency in Microsoft Office, particularly Excel; experience with credit control and accounting software is preferred
• Confident with basic Microsoft Excel tasks.

What's on offer:

• A competitive salary depending on experience 40-45,000pa depending on experience.
• Hybrid working.
• 25 days holiday plus Bank Holidays.
• Private medical care.
• On-site parking.

Please apply if this sounds like something you are interested in.

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