Credit Controller

Posted:	11/12/24
Recruiter:	Irlam associates Group
Reference:	2865247913
Type:	Permanent
Salary:	£30,000 - £31,000 Annual
Location:	Knutsford, Cheshire
Description:	Credit Controller The responsibilities of a credit controller is to collect all outstanding monies owed to the business, ensuring payments are received on time. This may mean handling customer queries at both head office & branch level. A credit controller must be confident in there collection ability & when speaking with customers. Excellent organisation is essential along with being able to work under pressure with a high volume of accounts. A credit controller must be pro-active Payments Monitor bank statements daily for ledger payments Send online payment links (debt / credit card) for payments Posting cash onto ledger accounts from the banking Allocating posted cash on accounts towards invoices Allocating credit notes & write offs Contacting customers for remittances & saving down remittances Update shared documents for movements e.g allocations, credit note requests & write offs Raise credit notes/Write off requests Customer contact Be polite & professional to customers & colleagues Action the shared mail box, replying to customers contact within 24 working hours including responding to quires, statement & invoice requests Communicate with franchisee to ensure they understand the branches debt situation Contact customers by telephone & email to arrange payment for invoices on time generate statements for customers, monthly or on demand Download and send invoices to customer along with PODS when required. Review accounts for an escalation route in the event of none payment such as a legal referral. Insurance Monitor account balances & ensure adequate insurance cover Review credit safe limits on high ledger balances Ensure cash accounts remain as cash accounts, unless credit limit is approved highlight any potential risk accounts Understand the insurance claim process & how to make a claim if required Systems Be confident in using Excel & office software Ensure factual notes are made on accounts with each customer contact KPI / Targets Reduce debt on ledgers monthly by 85% (number of accounts) Taking incoming calls Attending team calls on time at 9am & 2.30pm, unless otherwise stated Communication work as part of a team and help provide ledger cover Provide daily updates to the accounts receivable Manager Duties are not limited to the above mentioned
Email a friend Add to shortlist

Credit Controller

Share this

Recruiting now