Are you a Credit Controller looking for a 12-month FTC role in a fantastic, thriving business with room to grow your skillset and develop in a great team? I am seeking a Credit Controller on behalf of my client to work on a hybrid basis (2 days in office) for a 12-month FTC.
Accountabilities Handle all credit control procedures in line with company Actively chase all debt within the allotted portfolio, using appropriate means (telephone, email etc) and update stakeholders as appropriate Maintain accurate and up to date client notes following conversations with clients, using Workday to record status Have regular face-to-face meetings with stakeholders as required regarding their debt portfolios Monitor queries and disputes, ensuring the appropriate escalation Ensure consistent application of the firm's debt provisioning policy Ensure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are promptly returned, applied or cleared Ensure that there are minimal unallocated cash receipts Review and analyse aged debt against defined metrics Prepare summary reports as and when required Identify problem debts that require escalation and liaise with Credit Control Manager as appropriate Where necessary, engage and manage the process of debts that need to go legal Ensure that any bills raised that are not sent out to clients in a timely manner are escalated to relevant manager Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation Ongoing liaison with other credit controllers across the Firm as required (including attending weekly conference calls) Provide client base with monthly statements of account as appropriate Produce copy bills or summary backup if required for clients Process Credit Notes assigned in an accurate and timely manner Involvement in credit checks on existing / new clients as appropriate before new work is agreed/commences
The Experience You Will Bring Professional services experience (ideally), Workday experience would be preferred. Excel skills to a competent level. Excellent written and verbal communication skills and ability to present confidently and convincingly to management if required Strong interpersonal skills with ability to both motivate individuals and deal professionally with performance issues Commitment to delivering exceptional client service to internal and external stakeholders
