Senior Risk Manager - FTC 12m

Senior Risk Manager

About Us

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Privilege and Green Flag. DLG's growth is supported by our three lines of defence which develops, implements and maintains risk management policies, procedures, tools, and framework for us. We are currently recruiting for Senior Risk Managers for our Chief Controls Office who are part of the first line supporting risk assessment, reporting and embedding.

What you'll be doing

Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of groupwide risk and control transformation programme that is now in its second year. This provides a unique opportunity to be part of group of skilled risk professionals that are redeveloping the end-to-end risk and control framework, which includes launching new RCSAs, control testing, a new integrated risk management system, as well as rebuilding risk management capabilities across the first line and positively influencing a robust risk aware culture across DLG. As a Senior Risk Manager in CCO your role will include:

Key Accountabilities

• Ensuring DLG fosters a culture of risk awareness and controls.
• Supporting leadership of risk management and the RCSA process in the assigned business areas.
• Deputising for Head of Risk (First Line) as required.
• Delivering risk frameworks, control reviews and risk profile design and delivery.
• Defining key actions and leading pieces of work that support CCO and the wider business.
• Driving the root cause resolution of control failures and gaps in the business functions risk and control profile.
• Developing methods to identify key risks that may impact our operations or group risk appetite.
• Building relationships at every level with excellent stakeholder management skills.
• Communicating complex topics in a relevant and simple way.
• Managing multiple conflicting critical priorities while ensuring stakeholder alignment.
• Driving first line risk and assurance governance objectives.
• Ownership of Workiva (risk system) and data inputs.
• Developing and delivering reports that provide a real-time compliance 'dashboard'.
• Keeping up with emerging technologies, industry trends, and regulatory change.
• Leading and mentoring a team of Risk and compliance specialists.
• Driving collaboration across risk functions and operational teams.
• Managing relationships with senior stakeholders within DLG and externally.
• Awareness of audit and testing assurance programmes.
• Collaborating with the Central Control Testing & Assurance Teams.

What you'll need

• Significant Risk and Controls experience in a highly regulated business environment, ideally in the Insurance industry.
• Ability to undertake risk deep dives including process review and root cause analysis.
• Experience in leading governance, risk and assurance initiatives.
• Strong collaboration, conflict resolution, influencing and negotiation skills.
• Strong verbal and written communication skills.
• Ability to engage people through leading by example.

Ways of working

Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working. Most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you.

What we'll give you

We offer excellent benefits to suit your lifestyle and a flexible working model. Our core benefits include:

• 9% employer contributed pension.
• 50% off home, motor and pet insurance plus free travel insurance.
• Additional optional Health and Dental insurance.
• Up to 20% bonus.
• EV car scheme for leasing electric or plug-in hybrid cars.
• Private Healthcare.
• 30 days annual leave.
• Buy as you earn share scheme.
• Employee discounts and cashback.

Being Yourself

We believe everyone should feel comfortable to bring their whole selves to work. That's why we champion diverse voices and build workplaces that work for people. Discover more at

Together we're one of a kind.