Credit Controller

Gap Personnel (operating as an employment business) are recruiting a Credit Controller for our client based in Stourbridge on a temporary basis. This role is suited to someone that has previous credit control experience within aged debt as you will hit the ground running.

This role as a Credit Controller you will be required to attend an interview via Microsoft Teams and start the role as soon as possible.

Hours of work

Monday - Friday

9am - 5pm (35 hours per week)

Temporary role 4 - 6 weeks

Pay

Between £13.19 - £14.84 per hour dependent on experience

Description and key responsibilities as a Credit Controller:

As a Credit Controller specialising in aged debt, you will play a crucial role in managing and reducing overdue receivables from business customers. Your primary responsibility will be to ensure timely collection of outstanding payments, thereby improving the company's cash flow and minimising bad debt exposure.

• Proactively contact business customers via phone, email, and letters to follow up on overdue invoices and secure payment commitments.
• Regularly review the aged debt report to identify and prioritise accounts requiring immediate attention.
• Work with customers to negotiate and establish feasible payment plans, ensuring adherence to agreed terms.
• Collaborate with internal departments and customers to resolve any billing disputes or discrepancies that may hinder payment.
• Accurately document all communication and actions taken in the credit control system, ensuring up-to-date and comprehensive records.
• Prepare regular reports on aged debt status, collection progress, and any significant issues.
• Ensure all credit control activities comply with company policies and relevant regulations.

Qualifications and skills required as a Credit Controller:

• Proven experience in credit control.
• Excellent verbal and written communication skills, with the ability to handle difficult conversations professionally.
• Strong negotiation skills to effectively manage payment arrangements and resolve disputes.
• High level of accuracy and attention to detail in maintaining records and preparing reports.
• Ability to identify issues and implement effective solutions to improve collection rates.
• Strong organisational skills to manage multiple accounts and prioritize tasks effectively.
• Self-motivated and proactive in chasing payments and resolving issues.
• Ability to build and maintain positive relationships with customers while ensuring timely payment.
• Resilient and persistent in achieving collection targets despite challenges.

What we give you:

• Continuous recruitment support
• Guidance on CV and interview skills

If you are interested in applying for this vacancy of a Credit Controller please email your CV to (url removed)

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job

Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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