Head of Collections and Loan Servicing

This is a Head of Real Estate Loan Collections/Servicing role and will require experience within Mortgage or Bridging Real Estate !

This new role requires strong leadership skills, in-depth knowledge of collections and reporting practices for a property finance lender, and a strategic mindset to shape the future direction of the loan management and collection's operations of a growing business.

The ideal candidate will likely be in a senior role within the collections team of a property finance lender and will be proactive in recovering non-performing loans as well as monitoring payment performance, arrears management and recommending the strategic direction of the team.

Main responsibilities:

• Management of customer support team
• A portfolio of performing and non-performing secured property loans.
• Working alongside colleagues to minimise litigation
• Resolve contractual disputes pre-proceedings and deal with contested matters up to trial
• Maintain high standards of financial management and record keeping
• Undertake effective due diligence processes at all times
• Prepare and submit regular reports to keep the board informed of the status and trend
• Meetings with, and site visits to, overdue and/or defaulted clients as necessary
• Develop existing and build new strong relationships with external partners, such as receivers and legal counsel, to optimise collections outcomes
• Develop and enhance collection and recovery policies
• Working with the Group Financial Controller to develop systems to identify potential bad debts and assist with cash flow modelling
• Proactive management to ensure timely redemption of loans.

Please apply at your earliest as this role is available immediately !