Reconciliations Technician - Claims

About us

Avencia consulting is partnered with a leading specialty insurer who are looking to recruit a Finance Technician in their London office.

The role

Work with claims and operations to ensure best practice, compliance, and high service and data quality standards.

Key accountabilities

• Work with the Delegated Authority Manager on escrow accounts and manage escrow cash settlements.
• Set up, reconcile, and close escrow funds, ensuring alignment with claims bordereaux.
• Liaise with TPAs on escrow reconciliations and manage monthly outsourced claims funds.
• Maintain and update operational process manuals and compliance documentation.
• Validate and enter data accurately into company systems for financial reporting.
• Support TPA processes, performance objectives, and induct/train new employees.
• Promote diversity, inclusion, and a safe working environment in line with H&S legislation.
• Build strong stakeholder relationships and represent the team to enhance client servicing.
• Ensure compliance with Group and Regulator guidelines, reporting incidents or breaches proactively.
• Support risk monitoring and awareness initiatives within the branch.

Skills & experience

Must-haves:

• Strong reconciliation skills from a claims background, accuracy, and attention to detail.
• An understanding of bordereaux
• Proficient in Excel, Word, and data evaluation systems.
• Strong communication and interpersonal skills; confident in technical discussions.
• Self-motivated, organised, and able to meet tight deadlines under pressure.
• Analytical mindset with problem-solving skills and understanding of insurance terminology.
• Awareness of the financial impact of processed technical data.