We are working with a growing financial services company to recruit for a client administrator on a full time permanent basis. This role will initially be based on site in Kent, near Maidstone. After training this will reduce to 3 days on site and 2 from home.
Key Responsibilities for the Client Administrator: - 80% Administration, 20% Calls - Administrative tasks include but are not limited to: New Customer Onboarding, Address changes, Point of Contact changes, filling out payment requests, making payments from existing clients - Responsible for advising clients of products and services - Follow up calls, answering client queries - Responding to emails
Key Skills for the Client Administrator: - Must have administration experience, ideally within financial services or insurance - Proficient in the full Microsoft office suite including outlook and excel - Strong customer services skills - Excellent attention to detail
