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Complaints Handler

Posted: 12/04/25
Recruiter:Technology and Risk Recruitment LTD
Reference:2930756392
Type:Permanent
Salary:£28,000 - £30,000 Annual
Location:Barrow-in-furness, Cumbria
Description: Our client, a financial services organisation based in Barrow-in-Furness are growing their complaints team and are seeking a complaints handler. This is a mostly on site role with some remote options.

The Role:
  • Support customers where complaints are escalated, investigating, resolving and communicating the outcome of complaints in an effective and timely manner.
  • Engage with customers via various channels including telephone, email and post.
Key Skills / Experience Required:
  • Some complaint handling experience from working in business within a regulated industry.
  • Good customer service skills.
  • Good communication, both written and verbal.
Full specification available

Please apply and if suitable, you will be contacted by James Evans from TRR.

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